1. Introduction

Welcome to Energy Saving Insulation. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

2. Services Provided

Energy Saving Insulation specializes in providing high-quality insulation services. Our offerings include, but are not limited to, spray foam insulation, energy-efficient solutions, and related services.

3. Use of Website

By using our website, you agree to:

• Use our website for lawful purposes only.

• Not engage in any activities that may harm or disrupt the website, services, or other users.

• Not attempt to gain unauthorized access to any part of our website or services.

4. Payment and Billing

All payments for services must be made in accordance with the agreed terms. We reserve the right to suspend or cancel services in case of non-payment. Any disputes regarding charges must be reported within 30 days of the billing date.

5. Appointment and Service Terms

Service appointments are subject to availability. We reserve the right to reschedule or cancel an appointment due to unforeseen circumstances. Customers are required to provide accurate information for scheduling and service execution.

6. Customer Responsibilities

Customers must ensure safe and clear access to service areas and are responsible for:

• Removing fragile or valuable items from workspaces.

• Securing pets and children during service.

• Disclosing any known hazards in the service area.

Energy Saving Insulation is not responsible for damage to items not removed or protected before service.

7. Scope of Work Disclaimer

Our services do not cover remediation of unforeseen conditions such as mold, asbestos, or structural damage. If such issues are discovered during service, we may halt work and discuss additional steps or charges with the customer.

8. Limitation of Liability

Energy Saving Insulation shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to property damage, delays, or service interruptions.

9. Warranties and Guarantees

We stand by the quality of our work and offer warranties as applicable to specific services. Any warranty claims must be submitted within the specified period and in accordance with the warranty terms provided at the time of service.

10. No Guarantee of Energy Savings

While we aim to improve energy efficiency, actual savings may vary depending on home conditions, energy usage, and other factors. No specific energy savings are guaranteed.

11. Cancellation and Refund Policy

Customers may cancel services with prior notice as per the agreed-upon terms. Refund eligibility will be determined based on the nature of the service and the circumstances surrounding the cancellation.

12. Force Majeure

Energy Saving Insulation is not liable for any failure or delay in performance due to events beyond our control, including but not limited to weather conditions, natural disasters, pandemics, labor shortages, or power outages.

13. Intellectual Property

All content on our website, including text, images, and logos, is the property of Energy Saving Insulation and may not be used without prior written consent.

14. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy.

15. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through mediation before pursuing legal remedies. Any legal proceedings shall be held in the appropriate courts of North Carolina.

16. Modifications to Terms

Energy Saving Insulation reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

17. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina. Any disputes arising from these terms shall be resolved in the courts of North Carolina.

18. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Energy Saving Insulation

1220 Cotten Farm Drive, Fuquay-Varina, NC 27526

Email: [email protected]

Phone: (984) 315-7499